Need help?

Please read through our FAQs first before submitting a support ticket.



All about photoDUDS
Good question! Take a careful look at the image sizes, filesizes, resolutions, and filetypes of those other files. There is no "industry standard" in the scrapbooking field. You don't REALLY know what you're getting until it's too late.

There are 2 main reasons why you will want to use photoDUDS:
1) Commercial license
photoDUDS are always sold with a commercial license that the professional photographer must have in order to resell their work to clients. Not all commercial licenses are the same, so read the fine print!

2) File Quality.
Digital scrapbooking sites are geared for the home scrapbooker to print a maximum 12"x12" page, so the quality doesn't need to be any better than that. Digital scrapbooking products are also designed for quick download, so the files are typically JPGS not saved at the best quality to help keep file size down. photoDUDS are TIFF, PNG or PSD files, saved without compression. So, go ahead and blow them up, photoDUDS can handle it!





Buying/acquiring photoDUDS
Option 1
After you complete your purchase, you will be taken to a page in the store that provides a link to review your orders. Follow that link, and all of your orders will be listed. Click on the order you wish to review, and the order details plus any downloadables will be displayed. Downloads are available for 90 days from purchase date.

Option 2
At any time, you may review your orders by logging into the store and clicking on "My Account". Follow that link, and all of your orders will be listed. Click on the order you wish to review, and the order details plus any downloadables will be displayed. Downloads are available for 90 days from purchase date.

Option 3
After you complete your purchase, you will sent an email with all of your order information. Within that email is a link to a "Detailed Invoice". Clicking this link will take you to a page where the order details plus any downloadables will be displayed. Downloads are available for 90 days from purchase date.







Log into the photoDUDS store.
Add items to cart.
Click CHECKOUT.
Under Credits Available, click Use store credit checkbox.
Click CONTINUE.
Store Credit amount will be reduced from total.
Complete order.

Any remaining credit balance will be available for next purchase.





To view available Store Credit Balance:
Log into the photoDUDS store.
View Store Credit box on left side of page.





Bottom line is "yes", but only for backup or to install on computers within your organization. Make sure you read the current "Terms of Use" (here).

The official line is:

LICENSEE may not make copies of the PRODUCTS on any electronic or physical medium (including CDs, diskettes, or other storage medium) for reasons other than back-up purposes. Do not share the PRODUCTS with anyone.






To maintain the security on the site we need to put an expiration date on downloads. If your computer crashes, or you find yourself in need of a download, please contact us. We would be more than happy to reset your downloads at any time.





Getting Started
Insert CD/DVD.
Copy entire contents to your computer.

Open a PNG Brush File in your image editing software.
Create a brush from that file according to your software manufacturers directions.





(Photoshop 7 & higher)
From the Brushes Panel in Photoshop, click the small arrow in the upper right corner of the palette, and choose LOAD BRUSHES.
Browse to the ABR file, select it and click LOAD.
The brushes will be added to the current brushes.
You may need to scroll down to see the newly added brushes.





We compress many files to save disk space and improve download speed.

1) If you on a MAC, just click on the zipped file (your computer already has software to unzip the files!)

2) If you are on a PC, you might have to download an unzipping application first. Here are a few free ones to try (this is not an endorsement for any of them):

CAM UnZip 4.0

PKWARE Zip Reader

EasyZip

7-Zip

Stuffit Expander






If you get errors, you can try these options:

a) Download the file again because it may be corrupted
b) Try using another application (like Stuffit...)
c) Click on the file to highlight it, then go to File -> Open with and select an application
d) Go to Applications -> Utilities -> Terminal.app
Type unzip, then a space, then drag the file to the terminal window. Press Return to execute the command. This will place the unzipped file in your home directory.





It looks like Vista has some file association problems from time to time.
If you are game, you might want to try a fix that they offer on this page:

http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html

To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.





Copy ALL contents to your hard drive! Working directly from the DVD will cause you problems and you will be really slow.





Printing photoDUDS
Beth orders the lay flat books from WHCC, with Satin Lustre finish. Her secret for writing in the book is the right pen, a Fine Point Sharpie Pen that she provides with every book ordered. She also includes one of these pens with the Signature Boards.





Beth uses these labs...
for photographic prints and folded cards:
Photographic Production Services, Inc.

for circle cards and circle seals:
Marathon Press





Beth has had them printed on regular E surface photographic paper and it works fine with an ultra fine sharpie pen. Recently she has been using watercolor inkjet paper for the printing. There is a link to her lab in the Loop area of the photoDUDS site with a 10% discount code for any photoDUDS users.

http://www.photoduds.com/Pages/specials.html

WHCC has a fine art velvet paper which is very similar to watercolor paper and it should work fine.





Here are some options for printing your skins.
NOTE: prices subject to change, check the site for current pricing.
GelaSkins
$14.95 for a phone skin & $29.95 for a front/back iPad skin + $4.95 shipping

skinit
$19.95 for a phone skin & $34.99 for a front/back iPad skin + $4.95 shipping

However these are retail site and you will be paying retail prices for the skins.
If you are looking for a lab/wholesale option for the skins try:
Photo Production
$9.95 for a phone skin & $19.95 for a front/back iPad skin - Free shipping

If you want to print your own on you inkjet printer*:
take a look at iaPeel
You can purchase 3 skins to print on your inkjet printer for $29.95

* A side note... all the skins I purchased from the above listed resources (gelaskins, skinit and PhotoProduction) had applied a laminate to protect the skin from scratches and damage. I expect these inkjet options to not hold up as well with regular usage.)

For phone cases you can go to
uncommon
$39.95 for a capsule hard case. iPad cases will be available soon.
This is what I currently have on my phone.

I had a custom case printed from zazzle and it fell apart within 3 months. :(








Check with the lab PRIOR to customizing templates to avoid clipping!
Click the lab names below for each labs' card shapes, specifications and requirements.
aci
H&H
Miller's
WHCC





Site questions
Click on MY ACCOUNT in the photoDUDS store.
Under My Account Information, click on "View or change entries in my address book" (it's in the third box).
Click EDIT next to the address you want to change.
Make any changes and click UPDATE.





Software Questions
Nope! All of our files are created to run in most image processing application that supports layers (i.e., Photoshop). If you are unsure about your the software you use, please download our freebies first to make sure your software is compatible.





If you are having trouble with the PNG files in Bridge, you need to do this:
Open Bridge
Go to Bridge => Preferences
Click on File Type "Associates" on the left
Scroll down to Portable Network Graphics (PNG)
On the right choose current version of Photoshop

That should tell Bridge to open the files in Photoshop. You may need to restart your computer.





The ABR files are the brush files, you need to LOAD them, not open them.

To load brushes in Photoshop Elements 8:
Select the brush tool
Go to the tool bar along the top and click on the pull down beside the image showing the selected brush.
A window showing your brushes appears.
Click on the arrow on the right of the box and select LOAD BRUSHES.
Find the ABR file on you computer and click LOAD.





If you are having trouble opening the PNG files from Bridge, try this:
Open Bridge
Go to Bridge => Preferences
Click on File Type "Associates" on the left
Scroll down to Portable Network Graphics (PNG)
On the right choose your current version of Photoshop

Bridge should now open all PNG files in Photoshop. You may need to restart your computer.

If you are on a mac:
select the PNG in the Finder
Go to File => Get Info
Under the "OPEN WITH" pull down, make sure Photoshop is selected.
If not, select Photoshop and CLICK Change All

If you are on a PC, read this, it might help:
http://forums.adobe.com/message/2845019







We do not have any experience using Corel Paint Shop Pro. We suggest downloading our freebies and testing them out on your software. If they work, then you should have no trouble with photoDUDS.

We are all mac based, so we are unable to try their demo. If you DO use Corel Paint Shop Pro, it would be great if you could let us know if they do work, so we can tell other Corel Paint Shop Pro users in the future.





We are not experts on LumaPix's FotoFusion, but this is what we know:

All flattened photoDUDS backgrounds, embellishments, frames and overlays will work with the current version of LumaPix FotoFusion. All of our brushes include an ABR file as well as individual PNG files for each brush, so you will be able to use the individual PNG files according to your software's directions.

Our templates are designed for use in Photoshop and will not work directly in FotoFusion. FotoFusion can not open layered PSD or layered TIF files.

For more information contact the software manufacturer directly.





Special Requirements
Both!
Because all photoDUDS files are graphic or graphic-related files, they will work on either platform. The only requirement is that you have some form of image-manipulation software, such as Photoshop.





Not really, although you should have a working knowledge of your image editing application (i.e., Photoshop) and be able to follow our ever-so-informative tutorials. These products are geared toward the professional, and will allow you to be as creative as you want to be.





Because all of the included files are large-sized, and of highest quality and resolution, you will need a little processing power to work with them. We recommend at least a Mac G4 or a 2GHz PC with at least 1GB of ram, however, photoDUDS will operate on any computer.





Using photoDUDS
PNG files work like most other files. They are single layer files that can have transparency.

If you are having trouble opening the PNG files, try this:
Open Bridge
Go to Bridge => Preferences
Click on File Type "Associates" on the left
Scroll down to Portable Network Graphics (PNG)
On the right choose your current version of Photoshop

That should tell Bridge and Photoshop to open the files in Photoshop.
You may need to restart your computer.

If that still did not work and you are on a PC, read this, it might help:
http://forums.adobe.com/message/2845019

If you are on a mac:
select the PNG in the Finder
Go to File => Get Info
Under the "OPEN WITH" pull down, make sure Photoshop is selected.
If not, select Photoshop and CLICK Change All

That should do the trick.





In Photoshop CS or higher, open both the template containing the mask and the photo document.
- Select the "photo" layer in the template, by clicking on the layer in the LAYERS PANEL.
- Go to the photo document and in the layers panel, CLICK + DRAG the "layer" toward the template window where the image is going. When an outline appears around the template, release the mouse button.
- The photo should now be "clipped" to the mask.
- Position the photo as desired, TRANSFORMING as needed.

NOTE:
By selecting the correct layer in the template BEFORE dragging the photo in automatically makes your photo "clip" into the predefined clipping mask.





The most common way to change the color of a background is to adjust the Hue/Saturation with a non-destructive adjustment layer.
- With your image open, select a foreground color that you want the background to match.
- Select the background layer, by clicking on the layer name in the layers palette.
- Click on the "create new fill or adjustment layer" icon at the bottom of the layers palette.
- Select "Hue/Saturation" from the list.
- Click colorize.
- The colors will probably not be exactly what you are looking for, so adjust the sliders.
- Click OK.

If you have visible layers below the image you wanted to change, you will notice that they have also changed color. To avoid this, simply mask the image by Command/Alt clicking on the layer icon before creating a new adjustment layer.





Every DUDlet and template with text layers includes a "Font_ReadMe.txt" file, containing links to download those fonts from the internet (usually for free or small donation).





Open up a new document the size, resolution, and orientation that you want your final image to be. Open up the photoDUDS background you want to use. From the layers panel, shift drag the background image to the new document. The photoDUDS background will now be centered in your new document. You can position the background where you would like within the image size. No need to worry about the areas extending beyond, but if you want, you can crop it away.





You do not need font-management software to install fonts BUT it really helps if you lots of fonts.

For Windows:
- Click Start, and then click Run.
- Type the following command, and then click OK:
%windir%\fonts
- On the File menu, click Install New Font.
- In the Drives box, click the drive that contains the font that you want to add.
- In the Folders box, click the folder that contains the font that you want to add, and then click OK.
- In the List of fonts box, click the font that you want to add. To select more than one font at a time, press and hold the CTRL key while you select each font.
- Click to select the Copy Fonts To Fonts Folder check box. The new font is saved in the Windows\Fonts folder.
- Click OK.

For Macs:
1. Before installing fonts, close any open applications.
2. In the Finder, open the folder containing the fonts to install.
3. Select the font suitcases for the fonts you want to install.
4. Drag and drop the fonts into the Fonts folder in the Library folder.





PNG files work the same as JPG and TIFF files in your image editing software. photoDUDs frames and embellishments are PNG files because they allow for transparency. Transparency is something you need when you want a frame with a hole in the middle, or a circle that doesn't have a white square background around it. PNG file sizes are much smaller than TIFFs and are still lossless, meaning they have not been compressed which sacrifices quality.





Textures work similarly to overlays. Using various BLENDING MODES is really what makes a texture work for your images.

Watch Beth's video "Enhance a Photograph with Textures" and see some of her tips.
You can watch Beth's tutorial HERE:
http://www.photoduds.com/Pages/tutorials.html





Lots of things! Once you start playing with these, you are going to be hooked! We're working on a tutorial about this, but in the meantime here's a quick idea. Open up a photo with a fairly solid background. Drag a photoDUDS overlay onto that image (hold down your shift key while dragging and it will end up centered in the document). Change the Hue/Saturation of that overlay to coordinate with your image. If the overlay is covering parts of your portrait that you want visible, create a layer mask. Play with blending modes and opacity to quickly add texture and interest! In no time at all, you've just added value to your photo that you can charge extra for.

You can watch Beth's tutorial HERE:
http://www.photoduds.com/Pages/tutorials.html





Terms of use can be confusing.

photoDUDS PRODUCTS are intended for photographers and their individual studio to create printed pieces and marketing materials for their studio. photoDUDS PRODUCTS are NOT intended to alter and make products to sell to others.

Because you are purchasing a commercial license to use these products, you are free to create new designs using the components, and sell printed pieces directly to the end user. You are not allowed to re-distribute or sell the original files, commercially nor privately. Please read our complete "Terms of Use" here.

If you have ANY questions about our terms, submit a support ticket and we will happily clarify things for you!









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Contact Info
Beth Forester
372 Main Street
Madison, WV 25130

ph: 304.369.1443
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